Just composing to Permit you realize inspite of The issue in getting to my desired destination on March 2, 2016, plus the disappointment I had Using the scheduling from you, I was very pleased with the workers at Charlotte, North Carolina. Everything I came in connection with were most helpful and kind.
Just flew The usa Airways via american eagle….experienced the rudest flight attendant ever….One more passenger was javing issues on connecting flight …she was so concerned lacking it…flight attendant was so rude and no help….she was awful to passengers total serving beverages…..we sat for 20 minutes ready foe gate when landing in chicago…many of us necessary to uae restroom…she snapped at people today whenever we tried to use restrooms.
I lately took a flight from JFK to St Thomas with a Saturday 8 am flight and experienced quite possibly the most helpful, efficient knonwledgable flight attendant she was good. I might love to many thanks her for creating my excursion more pleasing.
Acquiring just done (three/18) a flight from Miami Airport to Philadelphia, we located that the service in the Miami Airport via the American Airline people was not consistent with successful or Expert service. We were given incorrect directions to our Examine-in area, nevertheless when we experienced to get in line for the safety Examine. We had been despatched to the incorrect place for that perform.
My worry is AA lengthy responded to my problems and lies about good reasons the I had been bumped of flight.
Also suggest that every passenger set there continue in dimensions checker so all passengers are taken care of equitably.
Not sure if this could get the job done …. I tried to speak to a person about some problems and obtaining reimbursed for Resorts remain in Dallas thanks to missed flight into Mobile Alabama. Also the gate brokers in Dallas had been no help whatsoever with endeavoring to get lodge room or anything. This would not be a huge offer if was for myself a developed guy in my late 50’s . But this was my 24 12 months previous daughter traveling with two younger little ones ( 2 one/2 yr and 3month previous ) touring again to find out her family members since her Husband is from the Air Drive stationed overseas.
I approached the agent with the name of “Susan A” and greeted her using a “Very good Morning!” Her reaction was a blank stare like I had no company becoming there then a glare After i requested her if she was out there.
still nothing on flight 1583. Do not understand not enough conversation. Am now realizing I am unlikely to produce link in Miami at 10am
The red tape to secure a response a few actual tousled trip from start to finish is awful. I are trying to get a reaction from AA however the operate all over is what AA would like so you will throw in the towel..GUESS WHAT ? i dont stop trying conveniently. so AA i await your remedy.
My partner And that i had flight reservations for today (March fifteen, 2014) and after a schedule coronary heart scan on Wednesday of this week, he was diagnosed using a intense coronary heart difficulty. On Friday, March 14, 2014 he had to possess a heart catherization and it was difficult for us to go on our holiday. I referred to as American Airlines Purchaser Service and was nicely instructed “challenging luck”.
My flight was extremely pleasant. I'd an Loss of life in my family and return dwelling on Thursday early morning. So with which i identified as shopper service and question if I could get an flight back again two times early. I used to be told that it would Expense me 600 over my original return ticket.
On 7/19/2013 I flew as a result of American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Worth airport. I'd the worst knowledge I have ever had Using the American Airlines representatives there and Once i termed purchaser service they were no help possibly. 1st, a single of the representatives despatched us to the incorrect gate; I had to check with a representative in which our flight would be departing from since a gate range was not on my boarding pass. We went into the gate instructed and were sent to the wrong gate, given that we have been at the incorrect gate we did not hear our departing flight information producing us to miss out on our flight. We went on the counter asking for a standing of our flight because we experienced heard very little, a person AA attendant on the station wasn't prepared to seem nearly anything up because she was typing or doing another thing. I spelled out to her that it had been crucial for the reason that we could pass up our flight. She didn’t treatment. While there was an extended line of men and women waiting around to speak with the sole AA rep readily available. I waited in line for as long as I could, I then saw an AA agent strolling by and I ended her for help, she explained there was nothing at all she could do and despatched us to a different AA desk. We went to that desk and we had been advised our airplane was appropriate there outside the house on the point of choose off Which they would not let's on the aircraft since whenever they known as the AA representatives over the airplane and check with them to look forward to us it can make everybody outrageous?
On December 25, My 3 sons And that i experienced a flight from Cleveland to Phoenix which was to go away at 7:fifty by using a end in Charlotte NC. At about three or 4 pm over the day of our departure, American Airways delayed our flight which might make us overlook our connection in Charlotte which experienced no other flights out to Phoenix that working day OR another! And why the hold off? No rationalization. So without any help from an AA representative..(Nearly as if it absolutely was our fault) we observed One more flight by means of Dallas…which still left in one hour in addition to a fifty percent. We created it into the airport but with yet another impolite AA consultant, (I recognized it had been chaotic with the holidays and all) I was certain that I could get my bag in Dallas since we now had to spend the night time there. I requested him regarding the tag that looked like it had been checked to Phoenix and he stated curtly, you’ll just pick it up in Dallas and recheck it in the morning. Perfectly the bag important site did not allow it to be on the conveyer in Dallas. Once i asked another consultant about this, he explained it absolutely was in a giant space and it absolutely was likely out after we still left each morning. I told him I essential it for my hotel stay, and he told me it could get 4 hrs to receive it. Ok…nevermind…I’ll be back again here in four hrs!!! So I left to the Dallas lodge without the need of my baggage.. Received on our flight the next early morning and took off punctually.